 |
 |
|
|||
Introduction
Amidst today’s volatile corporate environment, Quality Management principles, and associated practices and technologies, still retain their strength as formidable tools for achieving organisational objectives.
Track Record
As a national co-operative of independent management consultancies, Equal Consulting member have for many years assisted organisations to develop and implement effective quality management programmes, directly contributing to improved organisational performance.
Features Of Our Service
Consultants can provide consulting, training and audit services in the following areas:
customer service
complaints handling
continuous improvement
partnering and strategic alliances
statistical process control
HACCP (hazard analysis and critical process control)
system development and implementation
process documentation and management
benchmarking and best practice
internal, external and vendor auditing
Specialist Consultants
Our highly qualified and experienced quality management consultants maintain a range of formal relevant credentials, including recognised national and international quality auditor registrations.
Benefits To Our Clients
There are numerous benefits to choosing an Equal Consulting member to provide quality management services, including:
reduced customer complaints
better control of business processes
reduced product and service rework
increased staff participation
reduced supplier problems
adoption of industry best practices
entry into new markets
better customer service
As part of our total and integrated approach to management, a Consultant can tailor a quality management programme specifically to your needs and requirements. To find out more, contact us to arrange for a free, no obligation consultation at your premises, where we can better discuss your needs.